Lowe’s PROvider
What does it mean to be a Lowe’s PROvider?
Lowe’s was founded in 1946 and based in Mooresville, North Carolina. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 18 million customers a week in the United States and Canada. With fiscal year 2019 sales of $72.1 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates.
Lowe’s has a Relentless Focus on the Customer
From the very beginning, the company’s business strategy has been rooted in a “Relentless Focus On The Customer.” Inherent in this approach is a strong commitment to providing the best service and value to each customer. As such, providing great customer experiences is a critical success factor for Lowe’s.
In an effort to provide total customer satisfaction to the clients they serve, Lowe’s established the Lowe’s Installation Service PROvider Program in 1997. This enables Lowe’s to deliver a “whole solution” that includes seamless installation of the products they sell. This program allows Lowe’s to identify and partner with best in industry installers who are committed to delivering exceptional craftsmanship.
Craft Foundation Floors has been a Lowe’s Installation Service PROvider since 2006. We are honored to be partners, and as such, work daily with the Lowe’s Store Teams to nourish a strong partnership relationship, that is based on trust, respect, and doing the right thing for our mutual customers. Each customer installation experience is monitored for craftsmanship and quality of service via a customer-feedback assessment.
The Lowe’s Installation Service PROvider Program connects customers with a broad range of professional service providers who help with projects ranging from interior, like ceiling fan and floor installation, to exterior, like roofing, siding and fencing installation.
Craft Foundation Floors is top Flooring Partner for Lowe’s in Northern California. We value the opportunity to work with Lowe’s in the spirit of “Relentless Focus On The Customer.”
